Privacy Policy

Black Cat Artist Studio ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We collect information you voluntarily provide when you contact us, fill out a form, or engage our services. This may include:

• Name, email address, phone number, and company name
• Project details and business requirements
• Payment and billing information (processed securely via third-party processors)
• Communications you send us via email, WhatsApp, or our contact form

We also automatically collect certain technical information when you visit our website, including:

• IP address and browser type
• Pages visited and time spent on site
• Referring URLs and device information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Send you project updates, reports, and communications
• Send marketing communications (with your consent)
• Improve our website and services
• Process payments and manage billing
• Comply with legal obligations
• Prevent fraud and protect our legal rights

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with:

• Service providers: Trusted third parties who assist in delivering our services (e.g., hosting providers, email platforms, payment processors), bound by confidentiality agreements.
• Legal requirements: When required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. Types of cookies we use include:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertisements.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, typically for the duration of our business relationship plus 5 years for legal and accounting purposes. Contact form submissions are retained for 3 years.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, secure servers, access controls, and regular security assessments.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to correct inaccurate or incomplete data
• Right to request deletion of your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise any of these rights, please contact us at info@blackcatartiststudio.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@blackcatartiststudio.com
• Address: Karachi, Sindh, Pakistan